Rates
- Standard shipping: a flat $15.95 per order, in one flat-rate box. No handling fee.
- Free shipping on orders of $75 or more (the subtotal before discounts).
- Friday market pickup: free, at our Friday market (below).
Where we ship
We ship within the United States only, from DeLand, Florida, by USPS or UPS.
Processing time
Orders ship within 2–3 business days. Business days are Monday to Friday, not counting holidays. Delivery time depends on the carrier and where you are. Everything is bottled and packed by hand, and you’ll get an email with tracking when your order ships.
Friday market pickup
At checkout, choose Friday market pickup: there’s no shipping charge. We email you when your order is ready to collect at the Friday market. We hold it for 5 business days after that email. If you can’t make it in that time, email twistyoliveoil@gmail.com. See where to find us.
Fresh hummus
Fresh hummus is pre-order only, for collection at our Friday market. We don’t ship it. Ask us at the market or contact us to pre-order.
Sales tax
Florida sales tax (6.5%) is added to shop orders delivered in Florida, to orders picked up at our market, and to subscription boxes (Build Your Own Bundle and subscription packages) delivered in Florida. Orders shipped to other states are not charged Florida sales tax.
Damaged, wrong or lost orders
If something arrives damaged or isn’t what you ordered, email a photo to twistyoliveoil@gmail.com within 7 days of delivery, with your order number, and we’ll replace it or refund it. If a package is lost, we’ll replace or refund it once the carrier confirms it’s lost. See Returns & Refunds.